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Product Support

Here at Palway, we are dedicated in bringing you the highest level of service and product support that any customer could possibly want for.  All our scales are supplied with warranties and, should you have a problem, our dedicated team will be only too happy to help you.  

First you will need to determine which scale you have, this is usually printed on an identifier tag attached to the display.  Follow the relevant link to the section you need where you will be able to download the correct user manual for your scale.

If you would like to arrange for an engineer to visit you for either a repair or calibration/service visit then fill out the form located in that section and submit it to us.  We will then contact you to arrange a suitable time and date to visit you.


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Copyright 2003, Palway Ltd.